Trip.com Shipping and Return Policy

* Extra Cashback from 1-9 June 2026 applies only to Hotels, International Flights, Tours & Tickets, Car Rentals, and Airport Transfer. * Extra Cashback from 10-30 June 2026 applies only to Tours & Tickets and Car Rentals. * Cashback applies only to the following categories: Hotels, International Flights, Domestic Flights, Bundles (Flight + Hotel), Airport Transfer, Tours & Tickets, and Trains. * Cashback is reflected if user completed the payment. * Cashback will be processed for flight or hotel stays that have been completed or consumed by customers. * This Partner Store/Merchant supports purchases made through cross platforms (desktop web browsers, mobile web browsers, and their official iOS or Android mobile apps). * This Cashback promotion cannot be combined with other promotions. * Gift Cards are not eligible for Cashback. * Partner Store/Merchant reserves the right to determine transaction validation, Cashback amount, and Cashback processing time. * Partner Store/Merchant reserves the right to deem items ineligible for Cashback at their discretion. * Only valid orders recognized by Partner Store/Merchant can receive Cashback. * Items ineligible for Cashback are deemed non-commissionable. * Partner Store/Merchant reserves the right to amend and modify the terms and conditions or amend and cancel the Offer at any time in our sole discretion without prior notice. --- Please note the following to ensure orders can be tracked and eligible for Cashback: 1. You must log in to your account on ID.SHOP.COM or MASHOP.ID and redirect to the Partner Store/Merchant’s website by clicking the 'Visit Partner Store' button. 2. For purchases via web, please enable cookies function on your browser and disable any Ad-Blocker programs. For purchases via app, please ensure all tracking permissions (such as notifications or device settings) are enabled if prompted. 3. After entering the Partner Store/Merchant's website or app, please complete the transaction in the same session (one browser tab or one app session) without switching to other platforms, apps, or advertisements. 4. For purchases via web, please do not clear your browser history or cookies before checkout. For purchases via app, please do not uninstall or log out the app until the Cashback has been validated. 5. Please note that the selling price of the product is subject to the final price shown on the checkout page of the Partner Store/Merchant.